Terms of Service

Last Updated: September 21, 2026

Overview

These Terms and Conditions govern purchases made through Dwellensa.com (“Dwellensa”), an online store operated by Xiamen Xiangliang Network Technology Co., Ltd. By placing an order through the website, you enter into a purchase transaction with Xiamen Xiangliang Network Technology Co., Ltd., subject to these Terms and the policies published on our website.

These Terms of Service govern your access to and use of Dwellensa.com and any purchases made through the website.

Dwellensa is owned and operated by Xiamen Xiangliang Network Technology Co., Ltd. Throughout these Terms, “Dwellensa,” “we,” “us,” and “our” refer to Xiamen Xiangliang Network Technology Co., Ltd.

By visiting our website, placing an order, or using our services, you agree to these Terms and any policies referenced on our website. If you do not agree with these Terms, please discontinue your use of the website.

About Our Business

Dwellensa is an online retail store operated by Xiamen Xiangliang Network Technology Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through Dwellensa.com.

Dwellensa offers baby and toddler products intended to support everyday care, feeding, comfort, play, and family routines.

Online Store Terms

You must be legally capable of entering into a binding agreement in your place of residence to use this website or make a purchase.

You may not use our website, products, or services for any unlawful, fraudulent, or unauthorized purpose. You must not introduce malicious code, interfere with website security, or attempt to gain unauthorized access to our systems.

Product Information

We make reasonable efforts to ensure that product descriptions, dimensions, colors, prices, images, age recommendations, and other information are accurate. However, actual product colors or appearance may vary slightly because of lighting, photography, screen settings, or normal manufacturing differences.

Age recommendations and product descriptions are general guidance only. Parents and caregivers are responsible for determining whether a product is appropriate for a child’s age, development, and individual needs.

We reserve the right to correct errors, update product information, change prices, or modify product availability without prior notice.

Product Safety and Use

Baby and toddler products must be used only for their intended purpose and in accordance with all product instructions, care directions, warning labels, and age recommendations.

Adult supervision may be required depending on the product. Customers must inspect products before each use and discontinue use immediately if a product is damaged, worn, broken, or presents a possible safety risk.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition. If you have concerns about a child’s health, development, allergies, or product suitability, consult an appropriate healthcare professional before use.

Orders

An order confirmation confirms that we have received your order but does not guarantee final acceptance.

We may refuse, limit, or cancel an order because of payment failure, suspected fraud, inventory shortages, pricing errors, shipping restrictions, or other reasonable circumstances. If we cancel an order after payment has been collected, an eligible refund will be issued to the original payment method.

Prices and Payment

Product prices, shipping charges, applicable taxes, discounts, and the final order total will be displayed during checkout.

By submitting payment information, you confirm that the information is accurate and that you are authorized to use the selected payment method. Payments may be processed by third-party payment providers under their own terms and privacy policies.

Your bank or payment provider may charge currency-conversion or international transaction fees. Dwellensa does not control these charges.

Shipping and Delivery

Order-processing times, shipping options, costs, and estimated delivery periods are described in our Shipping Policy or displayed at checkout.

Delivery estimates are not guaranteed. Delays may occur because of carrier operations, customs processing, severe weather, holidays, remote destinations, or other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

Returns and Refunds

Returns, damaged items, incorrect products, cancellations, and refunds are handled according to our Return & Refund Policy.

You must contact us before returning an item. Products returned without prior authorization may not be accepted. Certain products may be ineligible for return for hygiene, health, or safety reasons where permitted by applicable law.

Intellectual Property

All website content, including text, images, graphics, logos, designs, product descriptions, and page layouts, is owned by or licensed to Dwellensa and is protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, modify, sell, or commercially exploit our website content without prior written permission.

Third-Party Services and Links

Our website may contain links to or integrations with third-party services. We are not responsible for the availability, content, security, terms, or privacy practices of third-party websites or services.

Your use of a third-party service is subject to that provider’s own terms and policies.

Prohibited Uses

You may not use the website to violate applicable laws or the rights of others, submit false or fraudulent information, transmit harmful code, collect personal information without authorization, interfere with website security, or copy and exploit website content without permission.

We may restrict or terminate access to our website when these Terms are violated.

Disclaimer and Limitation of Liability

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis without warranties not expressly stated on the website.

Dwellensa is not responsible for indirect, incidental, special, or consequential losses resulting from the use of the website or products, except where liability cannot legally be excluded or limited.

Nothing in these Terms excludes or limits consumer rights or remedies that cannot be waived under applicable law.

Indemnification

To the extent permitted by applicable law, you agree to indemnify Dwellensa and Xiamen Xiangliang Network Technology Co., Ltd. against claims, losses, liabilities, or expenses resulting from your unlawful use of the website or material violation of these Terms.

Changes to These Terms

We may update these Terms to reflect changes in our services, business practices, or legal obligations. Revised Terms will be published on this page with an updated “Last Updated” date.

Your continued use of the website after revised Terms are posted constitutes acceptance of those changes to the extent permitted by applicable law.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

For questions about these Terms, an order, or our services, please contact us using the information below:

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1-2 business days.

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Terms of Service